UNIFAI Hospitals is associated with many leading health insurance providers, offering patients the convenience of cashless treatment as per their policy terms and conditions. We are committed to making your hospital experience smooth and stress-free, whether it is a planned procedure or a medical emergency.
If your insurance provider is part of our empanelled network, you can avail cashless hospitalization through your Third-Party Administrator (TPA). If your insurer is not listed, our insurance support team will assist you with the reimbursement process and guide you through every step. While UNIFAI Hospitals facilitates the pre-authorization process, the final approval is subject to the insurance provider or TPA.
For planned admissions, patients are advised to submit the estimated treatment cost for pre-approval at least 4–5 days before the scheduled admission. Our insurance helpdesk team will help you complete and submit the necessary documentation.
Please note that approvals may be declined if the treatment is not covered under the policy or if required information is incomplete.
At the time of discharge, any amount exceeding the approved insurance limit must be settled by the patient. Non-medical expenses not covered under the insurance policy must also be paid separately.
UNIFAI Hospitals will submit all necessary documents—including the discharge summary, final bill, and relevant medical reports—to the TPA for claim processing and settlement.
In emergency situations, patient care is our immediate priority. Our insurance helpdesk will coordinate with the TPA to expedite the approval process, typically within six hours.
If immediate treatment is required before approval, an initial deposit may be collected. The claim can later be processed under reimbursement, if applicable.
UNIFAI Hospitals remains committed to providing seamless assistance for all your insurance and billing needs, ensuring clarity, transparency, and patient-focused support at every stage.
